New as a Manager

The theme of the first module is soft-skills; here you will be exposed to a variety of challenging but realistic situations that you may encounter as a new manager in your organisation.


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Course Overview


All classes are run virtually - live Instructor Led via GoToTraining and Promote - our Learning Transfer Platform until further notice.

After a warm-up where we lay the foundation with regards to Leadership and Management, we will run a series of role-play exercises were you and your team will make a quick analysis followed by a role play where you will test your solutions to different leadership situations followed by a short theory where we will show you which model and tools to use in order to handle the situation in the most effective way.

During this module we will also show you how to use the DiSC® model to better understand others (and yourself) and how to adapt your communication/leadership style to different personalities. Exercise driven, fast paced and stimulating, this module will give you loads of take-aways and prepare you for your challenges at work. In between the modules you will practice what you have learned and share your experiences with your peers on the portal. You will also be given a strategy assignment to work with until we meet again.

During the second module, themed “Hard-skills”, we will kick-start with your presentations from your home assignments. Then we will cover some theories and models in Performance Management, Problem Solving and Decision making before we end this module with a package on Effective Meetings and Time Management.

Learning Objectives

Learners completing this course will be able to:

  • Increase their understanding of the Leadership and Management fundamentals
  • Improve their ability to analyse and decide on the most effective solution/tool in a variety of Leadership and Management situations
  • Possess increased self-awareness

Course Topics

  • The foundations of Leadership
  • Difficult 1on1s
  • Motivation
  • Different Leadership Styles
  • Leading Change
  • Handling Media
  • The DiSC® model
  • Business Case Study
  • Performance Management
  • Problem Solving & Decision Making
  • Meeting Techniques
  • Portal Assignments including eLearnings
  • Resolving Team Conflicts

    Watch this quick video on how to resolve team conflicts.


    Business & Leadership

    Leadership – the art of maximising the output of your people! Do you have problems with staff engagement, talent retention or turning strategy into reality? Successful managers and leaders have mastered the art of communicating clearly with the individuals and teams they are leading. Great leadership includes both the ability to create motivation and engagement while at the same time aligning with Strategy and driving for Results. Trust and collaboration is the foundation for high performing teams. A strong team, focusing on a goal, can move mountains. We make managers better and organisations easier to lead. We have trained more than 45,000 managers globally and are one of the very few Company’s outside the US that has achieved Kirkpatrick’s Gold level. We align globally proven good practice Leadership training with your key behaviours, capabilities that you want to drive through the programme using Promote, our own learning portal. We offer a wide range of business and leadership development programmes, which can be tailored to suit your specific needs.

    Course Downloads

     SCLP03 - New as a Manager

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    Our Courses

    PM.Ideas has evolved from a company founded in 2001 by a team of entrepreneurial and passionate project managers to the leading global project management, leadership and business skills training provider. We are a company that embraces a strong foundation of commitment, integrity, quality, flexibility and excellence in all that we do.

    More About


    South Africa (Johannesburg)
    +27 (0)11 706 6684 (tel)
    +27 (0)86 682 4380 (fax)
     Mindset Group
     Project Management Institute
     Praxis Framework™

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    PM.Ideas is a division of the Mindset Group.

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    PM.IDEAS is a Registered Education Provider (REP) with the Project Management Institute, Inc. Provider: 2604. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, "PMI", the PMI logo,the PMI Registered Education Provider logo "Making project management indispensable for business results", PMBOK, "Certified Associate in Project Management (CAPM)", "PMI Professional in Business Analysis (PMI-PBA)", "PMI Risk Management Professional (PMI-RMP)", "PMI Sheduling Professional (PMI-SP)", "Project Management Professional (PMP)", "Program Management Professional (PgMP)", "Portfolio Management Professional (PfMP)", "Project Management Journal" and "OPM3" are trademarks of the Project Management Institute, Inc.


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