Negotiation Techniques

Is a negotiation successful if you win at the expense of your opponent? Imagine a successful negotiation without an opponent who feels like a loser. In this situation, you have both made a good deal and have laid the foundation for a long term relationship.


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Course Overview


Is a negotiation successful if you “win” at the expense of your opponent? Imagine a successful negotiation without an opponent who feels like a loser. In this situation, you have both made a good deal and have laid the foundation for a long term relationship.

During this two day course, you will develop the skills needed to effectively negotiate. You will learn how to negotiate in a number of different situations. People gain control over negotiations by having an increased ability to analyse the conditions and by having thoroughly prepared for the situation.

This course provides you with information about how to avoid the most common negotiation pitfalls and provides practical tips e.g. when to take initiative, how to handle unreasonable bids, utilize pauses and use different techniques to influence people. During the course you will also learn how to identify different options and create dialog in which both parties feel like winners.

Learning Objectives

After the course, you will have enhanced your ability to read and understand the situation you find yourself in. Using this understanding as the foundation, you will be able to set relevant goals and select successful negotiation strategies. You will know how to structure a negotiation by developing a flexible attitude in order to achieve good results where the outcome is a strong motivation for the parties involved to carry out the agreement with a high level of quality.

Learners will understand the process, be able to identify the different phases and have the knowledge to influence the outcome. You will receive a wide range of tips and tools. In addition, you will have practiced and improved your negotiation ability by participating in a number of hands on exercises. You will gain control over negotiation situations.


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Leadership – the art of maximising the output of your people! Do you have problems with staff engagement, talent retention or turning strategy into reality? Successful managers and leaders have mastered the art of communicating clearly with the individuals and teams they are leading. Great leadership includes both the ability to create motivation and engagement while at the same time aligning with Strategy and driving for Results. Trust and collaboration is the foundation for high performing teams. A strong team, focusing on a goal, can move mountains. We make managers better and organisations easier to lead. We have trained more than 45,000 managers globally and are one of the very few Company’s outside the US that has achieved Kirkpatrick’s Gold level. We align globally proven good practice Leadership training with your key behaviours, capabilities that you want to drive through the programme using Promote, our own learning portal. We offer a wide range of business and leadership development programmes, which can be tailored to suit your specific needs.

Course Downloads

 SCBS04 - Negotiation Techniques 092017

Public Training Course Schedule

PM.Ideas Pty Ltd

January 2019Tuesday, 29 January 2019Wednesday, 30 January 2019
February 2019Monday, 25 February 2019Tuesday, 26 February 2019
March 2019Thursday, 28 March 2019Friday, 29 March 2019
May 2019Monday, 27 May 2019Tuesday, 28 May 2019
June 2019Thursday, 27 June 2019Friday, 28 June 2019
July 2019Monday, 29 July 2019Tuesday, 30 July 2019
August 2019Monday, 26 August 2019Tuesday, 27 August 2019
September 2019Thursday, 26 September 2019Friday, 27 September 2019
October 2019Monday, 28 October 2019Tuesday, 29 October 2019
November 2019Monday, 25 November 2019Tuesday, 26 November 2019

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PM.Ideas has evolved from a company founded in 2001 by a team of entrepreneurial and passionate project managers to the leading global project management, leadership and business skills training provider. We are a company that embraces a strong foundation of commitment, integrity, quality, flexibility and excellence in all that we do.

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South Africa (Johannesburg)
+27 (0)11 706 6684 (tel)
+27 (0)86 682 4380 (fax)
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PM.IDEAS is a Registered Education Provider (REP) with the Project Management Institute, Inc. Provider: 2604. A Guide to the Project Management Body of Knowledge (PMBOK® Guide ) – Fifth Edition, Project Management Institute, Inc., 2013, CAPM® , PMI-RMP ®, PMI-SP ®, PMI-ACP®, PMP®, PgMP,®, PfMP®, PMI and R.E.P Logo are registered trademarks of the Project Management Institute, Inc.

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